Home delivery for the zip code entered is not available at this time. ABC Warehouse currently provides home delivery on major appliances and TVs within our Home Delivery Areas throughout Michigan, and surrounding areas of our store locations in Ohio and Indiana.

Delivery Information

Free home delivery is available within our service area in Michigan, Ohio, and Indiana via mail in rebate.

Please provide clear access for your product being delivered.

Home Delivery Includes: All appliances are unpacked and set in place.

Home Delivery and Installation Includes: All appliances are unpacked and set in place. If applicable, the appliance will be installed. Dishwashers, ovens, cooktops, range hoods, ice makers and other built-in appliances are delivered to your home and left in cartons. We can recommend a sub-contractor to provide installation.

Haul Away: Please make sure all items are disconnected before pickup. The old item will be removed from the home. All items must be empty and ready to be removed. Haul-away is currently available on Appliances and Mattresses. Currently, we are not able to haul away old furniture.

Move: Your sales invoice must specify that moving of old appliances or haul-away services have been pre-arranged. Drivers will move old appliances as specified, on a one-to-one basis, to the side of your home or basement providing the appliance is disconnected from existing water, gas and/or power, and is empty and ready to be moved. Drivers will be as careful as possible, but we cannot be responsible for damage to the old unit or property when moving. Drivers cannot dismantle or make house alterations when removing your old appliance.

In-Store Pick-Up: Before going to the store, please wait to receive your store pickup notification e-mail. This email arrives within 30 minutes* on average, and confirms that your product is in stock and available for pickup.

For security purposes, only the person who placed the order can pick it up. Please bring your order #, photo ID, and the purchasing credit card (the name on the credit card used for purchase must match the name of the person who is picking up the order). If you purchased using a Gift Card only, please bring your order #, photo ID, and Gift Card with you.

Look for the "Internet Order Pick-Up" signs or ask the nearest salesperson to direct you.

*If you have ordered after store hours, you will not receive the store pickup notification E-mail until the next business day.

In order to avoid cancellation, please pick up your item(s) within 48 hours.


Extended Warranty

No Deductibles | Fully Transferable | All Labor | All Parts | Factory Service | 800# for Service

Extend the original Manufacturer's Product Warranty for up to 5 years and receive up to 50% Merchandise Credit Back if you don't use it.


No Check-Ups or Repairs, Get Up To 50% Of Cost of Warranty Plus Coverage Towards Your Next Major Electronics or Appliance Purchase, 90 Days To Redeem For Merchandise Credit, Call Our Toll Free Number.

*including Manufacturer's Warranty

ABC Warehouse offers Extended Warranty Plans on the item(s) listed below. Please select from the following Warranty Options to include with your purchase.

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    Policies & Information

    On Display To Order Products
    Some items advertised may indicate “On-Display In-store To Order. These items are on display and can be made readily available through our manufacturers and suppliers. Feel free to visit or contact any of our store locations for additional information regarding order duration. Items ordered can be picked up at the store, or can be shipped to you within our delivery service area.

    Shipping Costs
    Shipping cost is calculated on a "per order," "per item" or "per pound" basis and is based on the shipping option you select during checkout. We may on occasion offer free shipping for specific shipping options in select categories, or free shipping site-wide. If you have any questions, feel free to call our on-line support team toll-free at 888-814-4452.

    Availability For Special Order Products
    In the event you purchase an item that is not currently in-stock, generally we’re able to make these items available for in-store pick-up, or have them ready to be shipped directly to you within two to three weeks.

    At Hawthorne we work extremely hard to satisfy every customer. If your recently purchased item is not functioning as designed due to product failure, simply call your salesperson at the number listed on your sales receipt. If you don’t remember your salespersons name or can’t find your receipt – no problem – just call 888-814-4452 and someone will help you. Hawthorne will, in our discretion, repair it, replace it or depending on your method of payment, with valid receipt, will offer store credit or full refund. All sales are final on overstock, closeout and clearance items.

    Our privacy policy
    We at Hawthorne understand the concern regarding privacy and the Web and are committed to protecting the privacy of our customers. The information we collect is the same information we collect in-store when purchases are made. We do not sell or provide this information to third parties not affiliated with Hawthorne. We use this information to process your order and to provide a more personalized shopping experience.

    We may occasionally present special offers or provide information of interest based on your purchases made, again the same way we currently do with in-store purchases. If upon receiving these types of information you do not find them useful, you can always "unsubscribe", or discontinue them at any time.

    Non-Discrimination Policy
    Hawthorne does not and shall not discriminate on the basis of: race, color, religion, gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or any other protected basis, in any of its activities or operations. These activities include, but are not limited to: hiring and firing of staff, selection of vendors, and provision of services to customers. We are committed to providing an inclusive and welcoming environment for all members of our staff, vendors and customers.

    How do I change my password?
    Login in with your old password and go to the "my account" section of the site. There is a link to change your password.

    How do I retrieve a forgotten username or password?
    Lost password emails can only be sent to the email address currently listed (validated or unvalidated) on your account or an email address previously validated for your account. If you know your username and password but no longer have access to a currently listed (validated or invalidated) or previously validated email address, you should change and validate your email address immediately.

    Otherwise, a forgotten username or password means you will permanently lose access to your Hawthorne account. In this situation, you may wish to create a new account. Additionally, Hawthorne staff are not able to delete your account if you have forgotten your password or username.

    Questions or concerns?
    If you have any questions or concerns, please feel free to call our customer service department toll free at 888-814-4452.